Customer Support Center
Need help with your account or a game? Our customer support team is ready to assist with account-related issues, technical concerns, or general feedback about the Fat Rabbit slot. Whether you’re asking about deposits, withdrawals, or gameplay on FatRabbit at partner casinos, we’ll point you in the right direction. Reach out by email or phone for prompt, practical help from our UK-based team.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +44 20 7946 0321 |
| Working hours | Mon-Fri, 09:00-18:00 |
For account changes or to report issues with deposits, withdrawals, or gameplay, our team will guide you through verification and security checks. We aim to respond during posted working hours and follow up by email. For affiliate or payments enquiries, please use the relevant contact in the table above.
Email Support
Email is the preferred contact method for detailed requests, account-related issues, or any case that requires documents or explanations. Please send your message to [email protected] and include a clear subject line plus up-to-date contact details so we can respond without delay. Attach relevant files and specify your account ID to speed up handling.
Send Us a Message
Response Time
Our support team aims to respond to enquiries promptly. Most requests are answered within one business day (Mon-Fri), but complex issues such as verification or payment investigations may take longer depending on their nature. We’ll keep you updated by email and provide an estimated timeframe when additional time is needed. For urgent matters, please mark your message as a priority.
Feedback
We'd love your feedback. Share any suggestions, ideas or issues to help us improve the site, we read every message and use feedback to refine features, promotions and the overall user experience. Whether it’s a quick tip or a detailed suggestion, your input matters and helps us make the platform clearer, fairer and easier to use.