Privacy & Data Protection

This page explains how we at Fat Rabbit handle the personal information you provide and the technical data we collect when you use our services. We describe what we collect, how we use it, how we protect it and the choices you have about your privacy. We aim to keep this information clear and practical for users in the United Kingdom.

Types of data we collect

Personal data

We collect information you supply when creating an account or contacting us, such as your name, email address, date of birth, contact details and identity documents where verification is required. Account credentials and security questions are also treated as personal data.

Technical data

Technical data includes device information, browser type, IP address, operating system, and usage data. We record user activity related to the service, including pages viewed, connection times and basic diagnostic information to improve account protection and service reliability.

Transactional data

When you make payments or request withdrawals we collect transactional data such as payment method, transaction amounts and timestamps. We do not store full payment card details on our systems; those are processed by authorised payment providers.

How we use your information

We use personal and technical data to provide and maintain your account, process transactions, verify identity, respond to enquiries and meet regulatory obligations. Usage data helps us monitor activity, detect fraud, and improve security. We may also use anonymised data for analytics and service development.

Data protection and storage

We store information securely and take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or alteration. Access to personal data is restricted to staff and third-party providers who need it to perform services on our behalf. Data retention periods are guided by operational needs and legal requirements.

Cookies and tracking technologies

We use cookies and similar technologies to make the site work, remember preferences and measure performance. Some cookies are essential for login and security; others support analytics or allow personalised content. You can manage cookie preferences via your browser or through any cookie settings available on the site.

Your rights

You have rights to access personal data we hold about you, request correction of inaccuracies, and request deletion where applicable. You may also object to or restrict certain processing and request portable copies of your data. To exercise your rights please contact our support team through the site.

Access, correction and deletion

Requests for access, correction or deletion will be handled in line with applicable data-protection principles. We may require proof of identity before fulfilling requests to protect your account and personal information.

Information sharing and third parties

We may share data with payment processors, identity-verification providers, fraud-prevention services and other trusted third parties who support our operations. Where third parties process data on our behalf, we require appropriate safeguards. We do not sell personal data to advertisers. When you use FatRabbit services integrated with third-party platforms, data sharing will reflect those integrations.

Changes to this privacy policy

We may update this policy from time to time. Material changes will be posted on this page with a clear notice. Continued use of the service after changes indicates acceptance. If you have questions about this policy or our practices, please contact support via the site.